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Tourists Assured Swift Enhancements to Arrival Procedures in Nusa Penida

Authorities in Nusa Penida have assured tourists of a revamped arrival process at the harbor, promising increased staffing and improved efficiency.

This commitment follows the circulation of online videos depicting hundreds of tourists crammed into the harbor building, seeking refuge from the rain. Footage shared on a citizen journalism social media account in Bali showcased the influx of tourists hastily entering the small arrivals hall at Banjar Nyuh Harbor in Nusa Penida.

Despite the spontaneous surge, the harbor was ill-equipped to handle the situation, lacking sufficient staff to promptly process tourism levy payments. International tourists arriving in Nusa Penida are mandated to pay a tourism levy of IDR 25,000. Although card payments are an option, the reliance on cash has led Banjar Nyuh Harbor to predominantly operate a manual system.

While most tourists remained composed, frustration was evident due to the inefficiencies of the process.

Confirming the situation, Ni Made Sulistiawati, Head of the Klungkung Tourism Department, stated that the unforeseen overflow of foreign tourists occurred during heavy rainfall. To mitigate future incidents, two substantial gazebos have been installed at the harbor to offer additional shelter.

In an effort to prevent similar occurrences, Sulistiawati pledged to augment staff presence for payment processing and tourist assistance, especially with the onset of the monsoon season and approaching festive period. Despite having five officers on duty for tourism levy payments, the escalating popularity of Nusa Penida necessitates further infrastructural enhancements. The IDR 25,000 fee will persist even after the introduction of the Bali Province Tourism tax on February 14, 2024.

Importantly, the Nusa Penida tourism levy fee is distinct from the tourism retribution fee imposed on tourists engaging in snorkeling or diving in the Nusa Penida Marine Protection Area.

As day trips and getaways to Nusa Penida surge in popularity, Sanur Harbor witnesses over 4,000 tourists daily boarding fast boats and ferries, with the majority bound for Nusa Penida. While a fast boat journey from Padang Bai is also an option, tourists are advised to secure tickets early, especially during the impending high season. Operators of fast boats are cautioned to prioritize safety, particularly during the monsoon season when sea conditions can pose risks.

Tourists planning visits to Nusa Penida are reminded to exercise caution around cliff tops and when entering the ocean at popular spots like Kelingking Beach, Diamond Beach, and Broken Beach. Search and Rescue teams have responded to numerous incidents over the past year, emphasizing the need for heightened awareness.

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